Contact & Legal Info
For any questions or feedback, feel free to contact us:
Responsible for this website:
Vecciaia UG (haftungsbeschränkt)
Tunnelstr. 45
10245 Berlin
Christian Wegerhoff
Stewart Dokhan
Privacy Policy
Effective Date: April 15 2025
We are committed to protecting your privacy in accordance with Egyptian data protection regulations.
1. Information We Collect
When you use our service, we may collect:
- Your phone number and name (via WhatsApp)
- Pickup locations you provide
- Chat content related to booking
- Driver ratings you provide
2. Use of Your Data
We use your data to:
- Book and manage your TukTuk rides
- Communicate with you via WhatsApp
- Improve our service quality
- Comply with Egyptian legal obligations
3. Data Sharing
We do not sell your data. Your data may be shared with:
- Drivers (only when necessary to fulfill your request)
- Hosting and analytics providers under confidentiality agreements
- Authorities, when required by Egyptian law
4. Data Retention
We retain data only as long as needed for the purposes stated.
5. Your Rights
Under Egyptian law, you have the right to:
- Know what data we store about you
- Request correction or deletion of your personal data
- Withdraw your consent at any time
Contact us via WhatsApp or at contact@mytuktuk.app.
6. Data Security
We implement reasonable safeguards to protect your data, including encryption, firewalls, and limited internal access.
7. Changes
We may update this policy from time to time. Any changes will be published here and communicated if required.
8. Contact
mytuktuk.app
El Gouna, Red Sea Governorate, Egypt
Email: contact@mytuktuk.app